Why CPC Accreditation?
Accreditation helps healthcare facilities define and actualize their strengths, identify and improve processes, and recognize opportunities to enhance cardiac care. The review process provides a road map to identify gaps and change processes and starts the journey to improve cardiac patient care.
The Society developed the accreditation process to evaluate and improve the diagnosis and treatment of patients who present with symptoms of a heart attack. The intent is to ensure facilities meet or exceed quality-of-care measures based on improving the process for the care of the acute coronary syndrome (ACS) patient.
Chest Pain Center Accreditation is an operational model for ACS care. The care of the ACS patient begins with the onset of the patient’s symptoms, and includes engagement of Emergency Dispatch Services, EMS, the ED, reperfusion, observation unit, and cardiac rehab, and continues through discharge from the facility. Within this model, facilities can plan and organize the delivery of care in a systematic manner conducive to a process improvement and patient safety approach.
Chest Pain Center Accreditation uses the principles of improvement science that are widely known and used successfully in many areas of endeavor. To improve patient outcomes, the upstream care processes need to be improved. All patient care is a process and can be enhanced.
The patient care delivery system most amenable to process improvement is the hospital. Hospitals feel the same pressures and derive the same success from using process improvement tools as more traditional businesses. Since Chest Pain Center Accreditation is a process improvement experience, participating facilities are left with more efficient, effective organizations in addition to improved patient outcomes.
The growth of Accredited Chest Pain Centers has also led to efforts to educate the community about the risks of heart disease and the importance of seeking help early, immediately upon feeling the symptoms of a possible heart attack.
The Society’s approach to Chest Pain Center Accreditation is radically different from other certification processes that set specifications and then measure compliance. In contrast to more traditional certification models, our Accreditation Review Specialists are collaborative and provide feedback, education and resources to assist the facility in addressing gaps and improving processes. If facilities are successful improving the care of the ACS patient it supports our mission to reduce heart attack deaths.
Operationalizing the Science©: It’s What We Do Best
Two elements must harmoniously exist in order to deliver the most efficient and effective healthcare.
One cannot thrive without the other.
Through the scholarly work of scientists, research defines the prescriptive mechanisms by which all healthcare providers practice. This alone does not equate to quality care. Since scientific standards of care cannot be used as business models and business models cannot define scientific standards, systems are challenged with addressing the best way to deliver research to the bedside.
Converting scientific knowledge into organizational business models is done through the process of operationalization. When working synergistically, science feeds operations and operations improve the science leading to the best overall patient outcomes at the lowest cost. The Society has a rich successful history of assisting healthcare organizations with operationalizing cardiovascular science through the process of accreditation.