Operationalizing the Science©: It’s What We Do Best
Two elements must harmoniously exist in order to deliver the most efficient and effective healthcare.
One cannot thrive without the other.
Through the scholarly work of scientists, research defines the prescriptive mechanisms by which all healthcare providers practice. This alone does not equate to quality care. Since scientific standards of care cannot be used as business models and business models cannot define scientific standards, systems are challenged with addressing the best way to deliver research to the bedside.
Converting scientific knowledge into organizational business models is done through the process of operationalization. When working synergistically, science feeds operations and operations improve the science leading to the best overall patient outcomes at the lowest cost. The Society has a rich successful history of assisting healthcare organizations with operationalizing cardiovascular science through the process of accreditation.
SCPC will stop selling Chest Pain Center Cycle IV toolkits
at the end of the year - December 31, 2013
If you are an Accredited Cycle III Chest Pain Center and have not yet purchased the Accreditation Toolkit for Cycle IV CPC, take a minute now to purchase the toolkit.
The last day to submit an application for Cycle IV Chest Pain Center Accreditation is December 31, 2014. The good news is there is plenty of time to successfully move from Cycle III to Cycle IV and maintain your Accredited Chest Pain Center status. If you would like help with the process, an experienced SCPC Navigator is available to assist. For more information about Cycle IV Chest Pain Center Cycle Accreditation, please contact Business Development at 614-442-5950, or e-mail
What is Chest Pain Accreditation?
SCPC's methodology for improvement is a self-assessment and an external peer assessment. We accumulate data, evaluate the level of performance and suggest ways to build in quality, cut costs and improve customer satisfaction … all at the same time.
Why get CPC Accredited?
The Society inaugurated an accreditation process to evaluate the care surrounding the treatment of patients who present with symptoms of a heart attack. The intent is to ensure facilities meet quality-of-care measures based on improving the process for the care of the acute coronary syndrome (ACS) patient.
Chest Pain Center Accreditation is an operational model for ACS care. The care starts from the onset of the patient's symptoms, and includes engagement of Emergency Dispatch Services, Emergency Medical Services, Emergency Department and Catheterization Lab, observation unit, cardiac rehab and discharge from the facility. Within this model, facilities can plan and organize the delivery of care in a systematic manner.
Hospitals derive the same successes from using process improvement tools as more traditional industries. Because Chest Pain Center Accreditation is a process improvement experience, participating facilities are left with more efficient, effective organizations in addition to achieving improved patient outcomes. SCPC's approach to Chest Pain Center Accreditation is radically different from accreditation processes that set specifications and then measure compliance. Our Review Specialists are collaborative and provide feedback, education and resources to assist the facility in addressing gaps and improving processes. If facilities are successful improving the care of the ACS patient, it supports our mission to reduce heart attack deaths. The Accreditation process begins with the Accreditation Tool, a document detailing the Key Elements critical to the care of the patient with symptoms of ACS.
The tool is derived from peer-reviewed literature, professional society guidelines and the body of clinical acumen of participating clinicians. The review criteria are a product of many leading professional societies such as:
- American College of Cardiology
- American Heart Association
- American College of Cardiovascular Administrators
- Emergency Nurses Association
Click here to download a comprehensive data sheet on CPC Cycle IV
Chest Pain Center Accreditation Workshops (Cycle IV)
Dates: Jan. 14, 2014 - 8:30 am - 4:45 pm, and Jan. 15 - 9am - 3 pm
Location: SCPC Headquarters, 6161 Riverside Drive, Dublin, OH 43017
The Gap Analysis
A gap analysis can be performed using the Accreditation Tool. This analysis is fundamental to creating an operational model that will include strategic planning, budgeting, clinical pathways, and education. The gap analysis will provide a road-map to improve processes.
Q+A: Donna Hunn
Accreditation Clinical Manager
Donna L. Hunn, RN, MSc, MAN, ANP-C, joined the Society with an extensive background in Clinical Cardiology, Cardiovascular Research and academia. As a Adult Nurse Practitioner with a Masters of Science degree in Cardiology, she brings a unique skill set to the Society's Accreditation team and is responsible for the ongoing vision of Chest Pain Center Accreditation.
We know Chest Pain Center Accreditation is a process and there are a lot of questions. If you can’t find your answers in our FAQs, send us a message.
What’s the vision for the ACS service line? That is, where do you want to take it?
My vision for the ACS service line is to extend our focus beyond the STEMI patient and help hospitals improve the care of the NSTEMI/UA and low-risk patient. In most cases, these processes seem to be less well established.
There are no national registries to know what is happening with the low-risk patient. If we can capture some of these metrics, we can provide useful data on standards of care for this group of individuals. Through our tool, we have helped hospitals “hardwire” the care they deliver to STEMI patients. We need to now focus our attention on the 80% of the ACS population that is not STEMI.
Read more about Chest Pain Accreditaion from Donna Hunn.
Frequently Asked Questions
We know Accreditation is a process and there are a lot of questions. If you can't find your answers in our FAQs, send us a message, or call into our weekly conference call Mondays at 1 p.m. at 1-888-223-6744 for current clients and customers.
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