What is CPC Accreditation

Chest Pain Center Accreditation by the Society of Chest Pain Centers

The Society of Chest Pain Centers inaugurated an accreditation process through which they evaluate Chest Pain Centers across the country in order to ensure that these centers meet or exceed quality-of-care measures based on improving the process for the care of the ACS patient.

The Chest Pain Center is promoted by the Society as an Operational Model for acute coronary syndrome (ACS) care. The care of the ACS patient starts from the onset of the patient’s symptoms, and includes engagement of Emergency Dispatch Services, Emergency Medical Services, reperfusion, observation unit, cardiac rehab and to discharge from the facility. Within this model, facilities can plan and organize the delivery of care in a systematic manner conducive to a process improvement and patient safety approach. In an effort to make this approach available to the widest possible hospital constituency, the Society offers Chest Pain Center Accreditation.

Chest Pain Center Accreditation was developed using the principles of improvement science that are widely known and used successfully in many areas of endeavor. To improve patient outcomes, the upstream care processes need to be improved. All patient care is a process and can be enhanced.

The patient care delivery system most amenable to process improvement is the hospital. Hospitals feel the same pressures and derive the same success from using process improvement tools as more traditional businesses. Since Chest Pain Center Accreditation is a process improvement experience, participating facilities are left with more efficient, effective organizations in addition to improved patient outcomes.

The Society’s approach to Chest Pain Center Accreditation is radically different from other certification processes that set specifications and then measure compliance. In contrast to more traditional certification models, our Accreditation Review Specialists are collaborative and provide feedback, education and resources to assist the facility in addressing gaps and improving processes. If facility’s are successful improving the care of the ACS patient it supports our mission to reduce heart attack deaths.

The Chest Pain Center Accreditation process begins with the Accreditation Tool, a document detailing the Key Elements critical to the care of the patient with ACS. The content of the Tool is derived from peer-reviewed literature, professional society guidelines and the body of clinical acumen of participating clinicians. The review criteria is a product of leading professional societies such as the American College of Cardiology, American Heart Association, American College of Cardiovascular Administrators, Emergency Nurses Association and many others working in collaboration with the Society of Chest Pain Centers.

A gap analysis can be performed using the Accreditation Tool. This analysis is fundamental to creating an operational model that will include strategic planning, budgeting, clinical pathways, and education for your facility. The gap analysis will provide you with a road map to improve processes at your facility.

Accreditation is governed by the Accreditation Committee which reports to the Executive Committee. There are eight Accreditation Sub-Committees, one for each of the Key Elements contained in the Operational Model. These Committees are populated with content experts, many of whom are the official representatives of collaborating societies. The Accreditation Sub-Committees make recommendations to the Accreditation Committee for the review criteria for each cycle of accreditation. While Accreditation Review Teams have the responsibility of reviewing facilities’ applications, conducting site visits, and making reports to the Accreditation Review Committee, the authority to grant accreditation rests with the Accreditation Review Committee.

Components of an Accredited Chest Pain Center

Accreditation is used by facilities that are committed to providing quality cardiac care to patients and currently have the resources available to do so. To earn accreditation status, facilities must meet or exceed a wide set of stringent criteria and then allow an on-site evaluation by a review team from the Society of Chest Pain Centers.

The eight key elements in which a facility must demonstrate expertise include:

  1. Emergency Department Integration with the Emergency Medical System
  2. Emergency Assessment of Patients with Symptoms of Possible ACS - Timely Diagnosis and Treatment of ACS
  3. Assessment of Patients with Low Risk for ACS and No Assignable Cause for their Symptoms
  4. Process Improvement
  5. Personnel, Competencies, and Training
  6. Organizational Structure and Commitment
  7. Functional Facility Design 
  8. Community Outreach

Facilities that meet or exceed these criteria are assigned one of three possible designations:

  • Accredited Chest Pain Center is the designation earned by a healthcare facility, having met the standards for Cycle II and/or Cycle III Accreditation.
  • Accredited Chest Pain Center with PCI is the designation earned by a healthcare facility that meets the standards for Cycle II and/or Cycle III Accreditation and uses primary PCI as the facility's reperfusion strategy of first choice for STEMI.
  • Provisionally Accredited Chest Pain Center is the designation given to a healthcare facility that has met all Tier I standards, has completed a site visit, but some Tier II and Tier III Items remain incomplete. A provisionally accredited facility may not call itself an "Accredited Chest Pain Center" or use the seal of accreditation. A provisionally accredited facility may call itself only a "Provisionally Accredited Chest Pain Center".

Hospitals with Accredited Chest Pain Centers

Today, the accreditation process established and administered by the Society of Chest Pain Centers formalizes and standardizes this elite mark of excellence. Accreditation is granted only to those facilities whose Chest Pain Center meets the criteria established by a formal Accreditation Committee.

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“We truly benefited from the (accreditation) process and we know our patients will benefit as well.”

Daniel W. Sutton, RCP, MPA
Cleveland Clinic
East Market

“The Chest Pain Society really does walk the talk of partnership and a QI focus.”

Angela Westergard
Affinity Health

“We at Saint Francis Hospital find the Chest Pain Center accreditation extremely precise.”

Shahriar Dadkhah, MD
Director of Cardiology Research
Saint Francis Hospital

“We've already engaged associates in discussions about some of the great suggestions you provided. This is precisely why Chest Pain Center Accreditation is of such value to us!”

Dianne Foster, RN, BSN
Director, Emergency Services
Carondelet St. Mary's Hospital

“We'd like to thank you again for an outstanding site visit experience. Our associates' feedback was so positive about their interactions with you!”

Dianne Foster, RN, BSN
Director, Emergency Services
Carondelet St. Mary's Hospital

“Thanks for helping us do what we do better.”

Kathy Srokosz, RN, MS
Director, Critical Care and CV Services
Medical Center of Arlington

“Thank you for helping us be better healthcare professionals and making  a difference for patients.”

Christine Cooper, RN, CEN
Director, Emergency Services
WakeMed Cary Hospital

“You should be very proud of the fantastic job you do and the way you can put people at ease.”

Brenda O'Connell, RN, BSN
Trauma Nurse Coordinator
Carolinas Hospital System

“Your insights and guidance were invaluable and we look forward to a long and fruitful relationship with your organization.”

Lee B. Chaykin
Chief Executive Officer
University Hospital and Medical Center

“I appreciated the helpful suggestions that you gave to me on our conference calls and the encouragement.”

Linda Rinker RN
ED Nurse Manager FHF


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